Move In Information

Moving boxes

Rent: Pay your first month’s rent on online before moving in. Set up auto-pay for future ​months.


Utilities: Set up utilities needed for your apartment under your name. Electricity, water, ​and gas service should start on the first day of the lease and extend through the last ​day of the lease.


Water and Electric: City of Ames

Natural Gas: Alliant Energy

Garbage/Recycling: Garbage Guys

Phone/Cable/Internet: MetroNet


Insurance: Provide a copy of the declaration page of your renter’s insurance policy via ​email or upload to Apartments.com's Shared Documents. If you need assistance ​establishing a policy, we recommend Fortress Insurance Services at (515) 337-8700.


Animals: If you have an animal, send vaccination records and a photo. Make sure the ​Animal Addendum (attached to your lease) or request for an assistance animal has ​been approved.


Change of address: Fill out a change of address form with the USPS so mail will be ​forwarded to your new address.


Move-In Appointment: Please reach out to schedule your move-in inspection and to ​collect keys. Early move-in will be evaluated on a case by case basis.

Move Out Information

Cleaning: A move-out checklist will be sent prior to your departure. Please plan enough ​time to adequately clean the unit. Carpets must be professionally cleaned.


Utilities: Service can be stopped after the last day of the lease.



Change of address: Fill out a change of address form with the USPS so mail will be ​forwarded to your new address.



Move-Out Appointment: Please reach out at least 24 hours in advance to schedule a ​move-out appointment, if desired.



Security Deposits: Your deposit will be returned, less any itemized deductions, within 30 ​days of the end of your lease.

Contact us for more information!

PO Box 2201

Ames, IA 50014